Coaching Agreement
With this agreement, the Coach agrees to provide Coaching Services for the Client focusing on the following topics described in this Agreement.
Description of Coaching
Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that is intended to inspire the Client to better maximize their potential relative to a particular topic. It is designed to facilitate the creation and development of personal, professional, or business goals and to assist the Client in their ability to formulate and carry out a strategy and plan for achieving those goals. Coaching is experienced subjectively and differently by individuals and is very much subject to an intangible dynamic between the Coach and the Client. Therefore, different people may experience different results, and the Client recognizes that the Coach cannot and does not guarantee any satisfaction or particular results from the Coaching Services.
1) Coach-Client Relationship
A. Coach agrees to maintain the ethics and standards of behavior established by the International Coach Federation (ICF) (coachfederation.org/ethics). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior.
B. Client is solely responsible for creating and implementing their own physical, mental, and emotional well-being, decisions, choices, actions, and results arising out of or resulting from the coaching relationship and coaching sessions. Accordingly, the Client agrees that the Coach is not liable or responsible for any actions, inaction, or direct or indirect results related to the services provided. Coaching is not therapy or medical advice, does not substitute for either, and does not prevent, cure, or treat any mental disorder or medical condition.
C. Client acknowledges that they may terminate or discontinue the coaching relationship at any time, subject to the commercial terms agreed upon for paying outstanding fees.
D. Coaching is a comprehensive process that may involve various areas of the Client's life, such as work, finances, health, relationships, education, and recreation. The Client agrees that decisions about handling these areas, incorporating coaching principles, and implementing choices are their sole responsibility.
E. To enhance the coaching relationship, the Client agrees to communicate honestly, remain open to feedback and assistance, and commit the necessary time and energy to fully participate in the program.
2) Services
The parties agree to engage in a 6-month Coaching Program through live virtual meetings. The Coach will be available to the Client by email between scheduled meetings, as defined by the Coaching Program.
Additional time may be requested by the Client, and the Coach may provide this on a prorated basis as indicated by the Coach.
3) Schedule and Fees
This coaching agreement is valid as of the date of registration. The fee will be specified during registration, including details of the length and frequency of calls/meetings. If rates change before this Agreement is signed and dated, the prevailing rates will apply.
If applicable, the Coach may include sales, VAT, or other taxes in the fees, with prior written notice. The Client is responsible for paying any such taxes.
Refund Policy:
If the Client decides within the first month after registration to stop working with the Coach, they may request a full refund as part of the "Money Back Guarantee" policy. Refunds will be processed within 14 business days of the request, and the amount will be issued to the original payment method. No refunds will be provided for sessions beyond the first month.
4) Procedure
The time and location of coaching meetings will be determined by mutual agreement between the Coach and Client.
5) Confidentiality
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality outlined in the ICF Code of Ethics. However, it is important to note that the Coach-Client relationship is not legally privileged (like medical or legal professions).
The Coach agrees not to disclose any information about the Client without their written consent. Confidential Information may only be disclosed under the following conditions:
- (a) It was in the Coach’s possession prior to being shared by the Client.
- (b) It is public knowledge or known within the Client’s industry.
- (c) It was obtained lawfully from a third party.
- (d) It is independently developed by the Coach without reference to Client’s information.
- (e) Disclosure is required by law, court order, or statute.
- (f) The Coach believes the Client poses an imminent risk of harm to themselves or others.
- (g) It relates to illegal activity.
Data Storage Compliance:
The Coach agrees to store Client-related data securely and in compliance with applicable data protection laws, including the GDPR where applicable.
The Client is encouraged to communicate any confidentiality concerns to the Coach promptly.
6) Cancellation Policy
The Client agrees to notify the Coach at least 24 hours in advance of any scheduled meeting cancellations. Notifications must be made via email or phone. The Coach reserves the right to bill the Client for missed meetings. If rescheduling is required, meetings must occur within the same month, subject to the Coach’s availability.
7) Termination
Either party may terminate this Agreement at any time with one week’s written notice. The Client agrees to compensate the Coach for all services rendered up to and including the termination date. Unused sessions will not be refunded unless otherwise agreed in writing.
8) Limited Liability
The Coach makes no guarantees regarding results or outcomes of coaching services. The Coach’s liability is limited to the fees paid by the Client for services rendered under this Agreement.
9) Entire Agreement
This document reflects the entire agreement between the Coach and Client and supersedes all prior communications, whether written or verbal. Amendments must be made in writing and signed by both parties.
This Agreement is subject to the general Terms & Conditions (T&C) of Higher Feminine. The T&C outlines broader terms applicable to all services provided by Higher Feminine and should be reviewed by the Client. A link or location to access the T&C will be provided during the registration process. By agreeing to this Agreement, the Client also agrees to the T&C.
10) Dispute Resolution
If disputes arise that cannot be resolved through mutual consent, the parties agree to mediate in good faith for 30 days. Each party will bear its own mediation costs, and shared mediator fees will be split equally. If mediation fails, the prevailing party in legal action is entitled to recover attorney’s fees and court costs.
11) Severability
If any provision is found invalid or unenforceable, the remaining provisions continue in full force. Courts may adjust invalid provisions to make them enforceable if required.
12) Waiver
Failure by either party to enforce a provision of this Agreement does not waive the right to enforce it in the future.
13) Applicable Law
This Agreement is governed by the laws of The Netherlands. For international clients, disputes will also be subject to Dutch law, and the parties submit to the jurisdiction of Dutch courts.
14) Binding Effect
This Agreement shall be binding on the parties and their respective heirs, representatives, and permitted assigns.
Acknowledgment
By checking the box at checkout and completing the payment, the Client confirms that they have read, understood, and agree to the terms outlined in this Agreement, as well as the Terms & Conditions of Higher Feminine. This acknowledgment serves as the Client's electronic signature and is legally binding.